Shipping policy
Shipping Policy - The Digital Gadgets (Singapore)
Thank you for choosing The Digital Gadgets for your online shopping needs. This Shipping Policy outlines the terms and conditions regarding the shipping of products within Singapore. By placing an order with us, you agree to comply with the following shipping guidelines:
Shipping Methods:
a. We offer standard shipping for all orders within Singapore. The shipping method may vary depending on the size, weight, and destination of the package.
b. We partner with reliable shipping carriers to ensure prompt and secure delivery of your products.
Shipping Fees:
a. Shipping fees will be calculated based on the total weight and dimensions of the package, as well as the delivery address provided during checkout.
b. The shipping fees will be displayed at the time of checkout, and you will have the opportunity to review and confirm the charges before completing your purchase.
Order Processing Time:
a. We strive to process and ship all orders as quickly as possible. Most orders are processed within 1-2 business days.
b. Please note that order processing time may be longer during peak seasons or promotional periods. We appreciate your patience and understanding.
Estimated Delivery Time:
a. The estimated delivery time will depend on the shipping method selected and the destination address.
b. Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your delivery.
Delivery Address:
a. It is your responsibility to provide an accurate and complete delivery address during the checkout process. We will not be held liable for any delays or non-delivery due to incorrect or incomplete address information.
Delivery Attempts:
a. Our shipping carriers will attempt to deliver your package to the provided address. If no one is available to receive the package, a delivery notification will be left.
b. It is your responsibility to arrange for re-delivery or pick up the package from the designated delivery location within the specified time frame. Additional charges may apply for re-delivery attempts.
International Shipping:
a. Currently, we only offer shipping within Singapore. We do not provide international shipping services.
Order Tracking:
a. You can track the status of your order by using the tracking information provided in the shipping confirmation email. Alternatively, you can contact our customer support team for assistance.
Damaged or Lost Packages:
a. In the rare event that your package is damaged or lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
Please review our Shipping Policy carefully before placing your order. If you have any questions or require further assistance, please don't hesitate to reach out to our customer support team. We are here to help make your shopping experience with The Digital Gadgets a pleasant one.